Support

Help for Memory Game

Find purchase, Game Center, ad, and gameplay answers. For direct help, contact support with your device model, iOS version, and the steps that caused the issue.

Frequently Asked Questions

How do I restore purchased packs?

Open the in-app settings sheet and use Restore Purchases. The app asks Apple for current entitlements and unlocks eligible packs again.

Why am I seeing ads?

The free app can show ads. Buying an eligible locked card pack unlocks that pack and removes ads while the purchase entitlement is active.

Can I play without Game Center?

Yes. Game Center is used for leaderboards and achievements, but the core matching game works without signing in.

Which board sizes are available?

Memory Game supports 6, 8, 16, 24, and 32-pair boards. Some packs may only show board sizes that fit their available card set.

What if a purchase is pending?

Some StoreKit purchases need approval or additional processing time. Keep the app installed, then check again or run Restore Purchases later.

How do I manage ad tracking permission?

Use iOS Settings to change App Tracking Transparency permission. If permission is off, the app requests non-personalized ads.

Contact

Need direct help?

Email support with your device model, iOS version, app version, and a short description of the problem.

Email support