How do I restore purchased packs?
Open Pick a Pack and tap Restore Purchases. Make sure you're signed in to the Apple Account you used to buy the packs. The app will check your purchases with Apple and unlock the packs you own.
Support
Need a hand?
Here are answers to a few common questions about Memory Game. If yours isn't covered, send us an email.
Common questions
Why am I seeing ads?
The free game may show ads. Buying any pack removes them. If you've already bought a pack and still see ads, try Restore Purchases. Refunded or revoked purchases no longer remove ads.
Can I play without Game Center?
Yes. You only need Game Center for achievements and leaderboards. You can play every pack without signing in.
Which board sizes are available?
You can choose 6, 8, 16, 24, or 32 pairs. The sizes you see depend on how many cards are in your chosen pack.
What if a purchase is pending?
Apple may be waiting for purchase approval or may still be processing the payment. Give it a little time, then open the app again. You can also try Restore Purchases.
How do I change tracking permission?
Open your device's Settings, then Privacy & Security → Tracking. If tracking is off for Memory Game, the app requests ads that aren't personalized using activity across other companies' apps and websites.
Contact
Still stuck?
Tell us what happened and which iPhone or iPad you're using. Your iOS and app versions help us track down the problem, too.